Frequently Asked Questions

Everything you need to know about your Pixi Glow journey.

Are Pixi Beauty products cruelty-free?

Yes, Pixi Beauty does not test our finished products or ingredients on animals, nor do we commission any third party to do so on our behalf.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and gently used or unused to qualify for a refund.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your products safe for sensitive skin?

Pixi products are formulated with skin-loving ingredients; however, we always recommend performing a patch test or consulting with a dermatologist if you have specific skin sensitivities.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options depending on your region.